Privacy Policy

This Privacy Policy explains how VINIFERA, zajednički obrt za vinarstvo, processes and protects the personal data of users of the website www.milos.hr in accordance with the General Data Protection Regulation (GDPR) and the applicable laws of the Republic of Croatia.

1. Data Controller

VINIFERA, zajednički obrt za vinarstvo
owned by Frano Miloš, Ivan Miloš and Josip Miloš

Boljenovići 15
20230 Ston
Croatia

OIB (Croatian Personal Identification Number): 12548102608
E-mail: info@milos.hr
Phone: +385 98 965 6880

2. Personal Data We Collect

• full name
• e-mail address
• telephone number
• delivery address and billing information
• tasting booking information
• order information
• IP address and basic technical data
• data collected through cookies.

3. Purposes of Processing

• processing orders and deliveries
• processing bookings
• communicating with customers
• issuing invoices and complying with legal obligations
• improving the website
• sending newsletters with consent.

4. Legal Basis

The processing of personal data is based on the performance of a contract, compliance with legal obligations, legitimate interests and consent where required.

5. Retention Period

Personal data are retained only for as long as necessary to fulfil the purpose for which they were collected or for as long as required by applicable law.

For example:

• contact forms – up to 6 months.
• data contained in invoices and accounting records – for the periods prescribed by the applicable accounting and tax regulations of the Republic of Croatia.
• newsletter – until consent is withdrawn.

6. Sharing of Data

We share data only where necessary, for example with the online payment service provider Stripe for processing payments related to bookings, our accounting service provider, and providers of website hosting and maintenance services. All recipients process personal data only to the extent necessary to provide their services or comply with legal obligations.

7. Cookies

The website uses essential cookies and, where applicable and subject to your consent, analytics and marketing cookies.

8. Web Analytics

The website uses Google Analytics 4 or similar analytics tools solely to analyse website usage and improve the website.

9. Newsletter

If you subscribe to the newsletter, your e-mail address will be used exclusively to send news and promotional content. You may withdraw your consent at any time.

10. Your Rights

You have the right of access, rectification, erasure, restriction of processing, data portability, objection to processing, and withdrawal of consent where processing is based on consent

11. Right to Lodge a Complaint

If you believe that your data are being processed contrary to applicable regulations, you may contact us at info@milos.hr or lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).

12. Contact

For any questions relating to the protection of personal data, please contact us at info@milos.hr.

Vinarija Miloš reserves the right to amend this Privacy Policy in order to comply with legal requirements or changes in its business operations.

Miloš Winery | www.milos.hr

Last updated: September 2026